1. Who we are

This platform is operated by the company providing the Services ("we", "us", or "our"). We are the data controller responsible for your personal data. If you have any questions about this policy or how we handle your information, you can reach us through the channels listed on our Contact page.

2. The data we collect

We collect personal data that you provide to us, that we generate as you use the Services, and that we receive from third parties. This includes:

• Identity and contact data — your name, date of birth, nationality, email address, phone number and postal address.
• Verification data (KYC) — government-issued identification, proof of address and other documents required to meet our legal obligations.
• Financial and transaction data — account balances, deposits, withdrawals, trades, positions and payment-method details.
• Technical data — IP address, device identifiers, browser type, operating system and login activity.
• Usage data — pages viewed, features used, and how you interact with the platform.
• Communications — messages you send to our support team and records of our correspondence.

3. How we use your data

We use your personal data to:

• create and administer your account and provide the Services;
• verify your identity and comply with KYC, anti-money-laundering and other legal obligations;
• process deposits, withdrawals, trades and other transactions;
• detect, prevent and investigate fraud, abuse and security incidents;
• provide customer support and respond to your enquiries;
• send service, security and (where permitted) marketing communications;
• improve, personalise and develop the Services; and
• comply with our legal and regulatory responsibilities.

4. Legal bases for processing

Where applicable data-protection law requires it, we rely on one or more of the following legal bases: the performance of our contract with you; compliance with a legal obligation; our legitimate interests in operating and securing the Services; and your consent (for example, for certain marketing or non-essential cookies). You may withdraw consent at any time where processing is based on it.

5. How we share your data

We do not sell your personal data. We share it only as necessary with:

• identity-verification, payment and liquidity providers who help us deliver the Services;
• technology and infrastructure providers (such as hosting, analytics and communications);
• regulators, law-enforcement and government authorities where required by law; and
• professional advisers and, in the event of a corporate transaction, prospective buyers, subject to appropriate confidentiality.

All third parties are required to protect your data and may only use it for the purposes we specify.

6. International transfers

Your data may be processed in countries other than the one in which you reside. Where we transfer personal data across borders, we put appropriate safeguards in place — such as standard contractual clauses or transfers to jurisdictions recognised as providing adequate protection.

7. Data retention

We keep your personal data only for as long as necessary to provide the Services and to meet our legal, regulatory, tax and accounting obligations. Verification and transaction records are typically retained for a number of years after your account is closed, as required by financial-services law. When data is no longer needed, we securely delete or anonymise it.

8. How we protect your data

We use technical and organisational measures — including encryption in transit, access controls, monitoring and regular security reviews — to protect your personal data against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, but we work continually to safeguard your information.

9. Your rights

Subject to applicable law, you may have the right to:

• access the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request deletion of your data where there is no overriding legal reason to retain it;
• object to or restrict certain processing;
• request a portable copy of data you provided to us; and
• withdraw consent and opt out of marketing communications at any time.

To exercise any of these rights, contact us using the details on our Contact page. You also have the right to complain to your local data-protection authority.

10. Marketing communications

Where permitted, we may send you product updates, market insights and promotional messages. You can opt out at any time using the unsubscribe link in our emails or by adjusting your account preferences. We will still send essential service and security messages that you cannot opt out of while you hold an account.

11. Cookies and tracking

We use cookies and similar technologies to operate the platform, remember your preferences and analyse usage. For full details on the cookies we use and how to manage them, please see our Cookie Policy.

12. Children's privacy

The Services are intended only for adults. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has provided us with personal data, please contact us and we will take appropriate steps to delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or the law. We will publish the updated policy on this page and revise the "Last updated" date above. Where changes are significant, we will provide additional notice.

14. Contact us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact our support team through the channels listed on our Contact page.